Legal

Terms of Service

Last updated: August 2026

1. General Information & Company Details

In compliance with Article 10 of Spanish Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the mandatory company identification details of the website owner are as follows:

  • Legal Entity Name: IT Integrated Business Solutions and Services, S.L. (hereinafter, “IT-ISS”, “we”, “us”)
  • Tax ID (CIF): B20923645
  • Registered Address: Kaxtola 25, 20009 San Sebastián (Guipúzcoa), Spain
  • Contact Email: info@it-iss.com

2. Acceptance of Terms

By accessing, browsing, or using the it-iss.com website (hereinafter, “the Website”), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must refrain from using this Website.

3. Scope of Services & Separation of Contracts

  • Informational Nature of the Website: IT-ISS provides technical consulting, database engineering, cloud architecture, AI/ML integration, custom software development, and managed IT services. All content, technical articles, and service descriptions on this Website are for general informational purposes only and do not constitute a binding legal offer or Service Level Agreement (SLA).
  • Client Engagements: The specific scope, deliverables, pricing, SLAs, and legal terms governing professional engineering or managed services are strictly subject to a separate, formally executed Master Services Agreement (MSA) or Statement of Work (SOW) signed directly between IT-ISS and the client.

4. Permitted Use & Security Constraints

You agree to use the Website in a lawful manner. Specifically, you agree not to:

  • Attempt unauthorized access to the Website’s underlying infrastructure, servers, hosted databases, or network connections.
  • Conduct automated data extraction, scraping, or crawling of Website assets without prior written consent.
  • Perform unauthorized security assessments, vulnerability scans, or penetration tests on our infrastructure.
  • Introduce malware, viruses, or logic bombs designed to disrupt or impair Website operations.

5. Intellectual & Industrial Property Rights

Unless otherwise stated, all intellectual property rights in the Website—including text, graphics, logos, source code, database architecture, and technical documentation—are owned by or licensed to IT-ISS and are protected under Spanish and international IP laws. You may not reproduce, distribute, modify, or commercially exploit any content from this Website without explicit prior written authorization from IT-ISS.

6. Disclaimer of Warranties & Limitation of Liability

  • Website Availability: While we employ technical measures to maintain uptime, IT-ISS does not guarantee uninterrupted access or the complete absence of server downtime, cloud infrastructure outages (e.g., AWS third-party disruptions), or technical errors.
  • AI & Technical Disclaimers: Any technical estimates, scripts, or AI-generated demonstrations provided on the Website are supplied strictly on an “AS IS” basis. IT-ISS makes no warranties regarding their absolute accuracy or completeness for your specific environment without direct consultation.
  • Limitation of Damages: To the maximum extent permitted under Spanish law, IT-ISS disclaims liability for any direct, indirect, incidental, or consequential damages (including data loss or business interruption) resulting from the use of or inability to use this Website.

7. External Links

This Website may contain links to third-party tools, technical documentation, or external platforms. IT-ISS exercises no control over third-party resources and assumes no responsibility for their operational security, accuracy, or privacy practices.

8. Amendments to Terms

IT-ISS reserves the right to modify these Terms of Service at any time to reflect operational, legal, or regulatory updates. Any changes will be published on this page, and continued use of the Website after such publication constitutes your acceptance of the updated terms.

9. Governing Law & Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of Spain. For the resolution of any dispute or claim arising from or related to the use of this Website, both the user and IT-ISS agree to submit expressly to the jurisdiction of the Courts and Tribunals of San Sebastián (Guipúzcoa), Spain, waiving any other jurisdiction that may apply.

10. Contact Information

If you have any questions regarding these Terms of Service, please contact us at info@it-iss.com.